Privacy Policy

Introduction

Meet Your Fabrics works to ensure that your privacy is protected when using our services. We therefore have a policy setting out your personal data will be processed and protected.

Who is responsible for your personal data?

Meet Your Fabrics is responsible for your personal data under the Dutch Law Protection Personal data and EU Data Protection Directive 95/46/EC. Below you will find the contact information of meetyourfabrics.com in case you would like to contact us.

Meet Your Fabrics
Kanaaldijk NW 121
5707 LD Helmond, The Netherlands
Phone nr. +31 6 53 92 78 39
Email info@meetyourfabrics.com

Where is your personal data stored?

Your personal data is stored within the European Economic Area (EEA).

What types of personal data do we collect?

We will collect personal data that you submit to us, for example, when you place orders, contact our customer service or participate in competitions. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition we may collect certain personal data from eternal sources such as credit information and address updates.

Identity data

This is the information you fill out during the order process or registration process:

  • Name
  • Address
  • Zip code
  • Residence
  • Country
  • E-mail address
  • Phone number
  • Mobile phone number

These order/registration data are used to process your order and deliver it as soon as possible. Your phone number and email address could for example be useful in case there is something wrong with the package. The email address you have filled out here, will not be used for marketing purposes.

Payment information

When registering your payment information, we will only note your payment method (MasterCard, VISA, PayPal, IDEAL). Your payment data is not saved and every payment method is secured.

How do we use your personal data?

We may use your personal data for the following purposes:

  • To create and manage your personal account at Meet Your Fabrics
  • To contact you in the event of any problems with the delivery of your items
  • To answer your questions and to inform you of new or changed services
  • To send marketing offers such as newsletters and catalogues
  • To notify winners in the competitions arranged online
  • To manage your account by carrying out credit checks
  • To make analyses in order to provide you with relevant marketing offers and information
  • To validate that you are of legal age for shopping online
  • To send you surveys in order to give you a possibility to influence our offer and services
  • To test and improve our system by which the services are provided
  • To prevent misuse or improper use of our services
  • To enhance the usability of the website

We will keep your data for as long as necessary to fulfil the purposes above or for as long as law requires us. After this your personal data will be deleted.

What are your rights?

You have the right to request information about the personal data we hold on you at any time. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as bookkeeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. In case you are not satisfied with the result of the credit control (on basis of name, address, date of birth) you can share your point of view with us. You can contact us by sending a letter to Meet Your Fabrics, Kanaaldijk NW 121, 5707 LD Helmond, The Netherland or by sending an email to info@meetyourfabrics.com.

Who has access to your personal data?

We never pass on, sell or swap your data for marketing purposes to third parties outside Meet Your Fabrics. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.

How do we protect your personal data?

We have taken technical and organisational measures to protect your data from loss, manipulation, and unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that external parties cannot read your personal data. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.

Cookies

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Meet Your Fabrics uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

Links

The site meetyourfabrics.com may include links to other websites that do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

To End

This Privacy Policy can be adjusted when developments take place in the fields of for example technology, legislation, processing. Changes will be announced on this page.