Terms and Conditions

General

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with meetyourfabrics.com “us” or ”we”. By using meetyourfabrics.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older, who are not under guardianship can place an order.

The inclusion of any products or services on meetyourfabrics.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on hm.com at the time you place your order.

Prices and delivery charges

The prices displayed at meetyourfabrics.com include the statutory Value Added Tax but do not include a delivery charge.

The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. Our standard delivery fee is €2,50. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

Ordering/conclusion of contract

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, Meet Your Fabrics will contact you to settle the refund.

Delivery

Meet Your Fabrics aims to deliver within 3 to 5 days following confirmation of an order, unless otherwise agreed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details. If your order does not arrive by the scheduled date, please contact us via telephone at +31 6 53 92 78 39 or via email info@meetyourfabrics.com.

Withdrawal of Order

You may cancel or return your order from the date you place the order until 14 days after receipt of the ordered items. If you have been charged for the items, you will receive a refund that will include Meet Your Fabrics’ standard delivery costs and excluding the returning costs. Should you choose to keep certain items and only partially cancel your order, the delivery cost will not be refunded.

If you wish to cancel or return your order, please provide us with notice in writing either by post, preferably by using the pre-printed return form in your parcel, or by sending a letter to Meet Your Fabrics, 
Kanaaldijk NW 121, 5707 LD Helmond, The Netherlands or via email to info@meetyourfabrics.com or by filling in and submitting the standard form issued by your local Consumer Rights Authority; and return the item(s) to us as set out in section 6 (Returns) below within the 14 day period set forth in section 5.1 above. We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. When paid with a credit card, the amount will be refunded on the card you paid with. If you used IDEAL to pay, the amount will be refunded on to your account. When you used PayPal for your payment, you will receive the refunded amount on your PayPal account.

If the item you have received is defective, please notify Meet Your Fabrics promptly and return the item in accordance with section 6 (Returns) below. Meet Your Fabrics will, for any products deemed defective, provide a full refund, including the returning costs. The provisions set forth herein do not limit any applicable statutory rights.

Returns

Meet Your Fabrics guarantees a full refund of the returned items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered and that any labels or tags should be intact.

The returning costs are paid by the customer.

Articles can easily be returned in the original package to the following address: Kanaaldijk NW 121, 5707 LD Helmond, Netherlands. Add the returnform with your information to the package so we can handle the return as fast as possible. You can send the package via the post office, make sure to stamp it there. The customer is responsible for posting the item back to Meet Your Fabrics. Do not forget to keep the receipt you will receive at the post office when posting the package.

If the item you have received is defective, please notify Meet Your Fabrics promptly and return the item in accordance with section 6 (Returns) below. Meet Your Fabrics will, for any products deemed defective, provide a full refund, including the returning costs.

We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. When paid with a credit card, the amount will be refunded on the card you paid with. If you used IDEAL to pay, the amount will be refunded on to your account. When you used PayPal for your payment, you will receive the refunded amount on your PayPal account.

Payment methods

Credit card or Debit card
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Mastercard). The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched. Meet Your Fabrics reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.

PayPal
When paying by PayPal, Meet Your Fabrics reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Meet Your Fabrics reserves the right to deny any purchase.

Our Liability

Nothing in these Terms shall exclude or limit Meet Your Fabrics liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability. Meet Your Fabrics accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses that are a reasonably foreseeable consequence of such breach.
Meet Your Fabrics is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

Our maximum liability to you for any loss or damage arising in connection with your order on hm.com shall be limited to the total price of your order.

If you have a problem with a product that you have purchased from Meet Your Fabrics online, and were not able to settle the complaint with Meet Your Fabrics, then you can submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”).

The ODR platform offers consumers and traders within the EU with the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform the consumer and the trader can find a dispute resolution body and then go through the process of finding a solution to the consumer’s complaint. The ODR platform is available here:http://ec.europa.eu/odr.

Colors

We make all reasonable efforts to accurately display the attributes of our products, including composition and colors. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.

Guarantee

If there are defects in the goods you have purchased, Meet Your Fabrics abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.

Assignment

Meet Your Fabrics reserves the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.

Severance

If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.

Ownership of rights

All intellectual property rights, such as trademarks and copyrights at meetyourfabrics.com remain with Meet Your Fabrics. Any use of meetyourfabrics.com or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Meet Your Fabrics.

Company Information

Meet Your Fabrics
Kanaaldijk NW 121
5707 LD Helmond
KVK-nr. 61941751
BTW-nr. 854558512B01
Phone +31 6 53 92 78 39
Email address info@meetyourfabrics.nl